Health Information Coordinator

At FutureCare our Health Information Coordinators serve as a knowledge resource in the compilation, processing, maintenance and retrieval of medical records in a manner consistent with medical, administrative, ethical and regulatory requirements of the health care system.  THe Health Infornmation

Voted 12 years in a row in The Baltimore Sun as “Top Workplaces” and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We embrace cultural diversity within our facilities and are known for recognizing hard work and dedication. Our team members are rewarded for their compassion and care. We offer a competitive Salary, Excellent Benefits Package, Tuition Reimbursement, Employee Assistance, and a 401K Plan.

• Serves as the Medical Records Consultant and a knowledge resource to each of the FutureCare facilities and Medical Records Coordinators
• Perform quarterly facility visits
• Frequent maintenance of active and discharge medical records for ease of retrieval and integrity of the resident’s medical record
• Create a system for retrieval of discharge medical records in accordance with policies and procedures including the Discharge Chart Control Log, and the log of records stored off-site (Medical Records Discharge File Log)
• Safeguard against loss, destruction, or un-authorized use; maintained information system security and privacy
• Establish a systematic process for reviewing documentation on an ongoing basis for quality and quantity of documentation
• Creates and manage a request letter management database for tracking the process and the specific due dates and deadlines of various regulatory, legal and reimbursement audits and record requests from Medicare, Medicaid and other payer sources 
• Identify and compile documents needed to fulfill the audit / record request
• Conducts quality assurance audits on a monthly basis to assure compliance with policies and procedures. Develops and evaluates performance improvement plans as indicated.
• Assists in training and orientation to medical records and unit clerk staff on functions of the department
• Obtains necessary information on residents as needed and other requests for residents and/or health care decision makers
• Participates in data collection for the facility, including retrieval of clinical records as requested by Medicaid reviewers, State surveyors, and administrative requests for other studies or reviews
• Assures timely and accurate response to all requests for medical records in accordance with state and federal laws
• Abides by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance Plan

• Maintain AHIMA certification and credentialing as a Registered Health Information Administrator (RHIA) or a Registered Health Information Technician (RHIT)
• Minimum five years of experience in long term care
• Understanding of payment systems and eligibility requirements for all payer sources, including Medicare and Medicaid
• Knowledge of documentation and legal issues pertaining to health information
• Knowledge of regulations, survey process, accreditation standards and professional standards of practice pertaining to health information in long term care
• Able to respond timely and accurately to a multitude of information requests.
• Knowledge of quality assurance and the ability to apply a quality improvement process to problem
• Accuracy with details, dependability and organization
• Ability to teach using a variety of methods, instruct and provide feedback
• Computer skills and understanding of electronic information systems used in long term care
• Ability to assist as facilities move toward an electronic medical record