Patient Account Associate

At FutureCare, our Patient Account Associate professionals are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered.  This position is an associate to the Patient Account Coordinator with day-to-day processing and coordination of billing and receivable information between the facility and the Corporate Office.

Voted 12 years in a row in The Baltimore Sun as a “Top Workplace” and recognized in US Newsweek’s publication as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care.  We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Tuition Reimbursement, Career Growth Ladder, Employee Assistance Program (EAP), Referral Bonus Program, and a matching 401K Plan. 

***Competitive Pay $50k - 55k/yr***

Salary Disclosure Statement

The salary mentioned above reflects the potential pay range for this role and bonuses or other incentives  (if applicable), are offered separately. Offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.

• Perform verification of medical insurances
• Input, review, and frequent maintenance of admissions data
• Conduct daily census reporting
• Review AR and communicate outstanding balances with residents/RP/POA as required
• Prepare and issue collection letters, including follow-up calls as needed
• Maintain resident funds accounts in accordance with State COMAR regulations
• Maintain resident confidence by keeping resident information confidential

• High school diploma or equivalent required; as well as college courses in accounting strongly preferred
• Must have computer experience (Microsoft Office including Word and Excel)
• Proven experience in medical collections highly preferred
• Effective communication skills- including written and verbal
• Excellent organization and time management skills
• Previous experience in a skilled nursing facility environment is a plus

Equal Opportunity Employer 

FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.