Regional Care Manager (Hospital Liason)

At FutureCare, our Regional Care Managers (Hospital Liaisons) are an integral part of the admission process, serving as the liaison between the hospitals and our facilities.  The Regional Care Manager is responsible for completing the pre-admission screening of patients for appropriateness to FutureCare by reviewing the clinical record, and talking with discharge planners to determine if there is a skilled need. The care manager helps to educate the hospitals to the programs and services we can provide at our various locations. The Regional Care Manager works on-site at the hospital, reviewing referrals, communicating with the discharge planners and other key clinical personnel, the patient and family, and our facility admission departments.  The Regional Care Manager is also responsible for building new business from within their hospitals through ongoing business development. 

Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan.

***Salary Range $88,000 - $97,000 Full Time Annual***

Salary Disclosure Statement

The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.

Referral management and clinical review of patients for potential admission

Daily presence onsite at hospital key accounts

Help to educate referral sources to our programs and clinical capabilities at FutureCare

Work directly with all FutureCare locations to direct appropriate referrals for placement

Communicate through written and verbal communication with hospital referral sources, patients and families

Assist with getting pre-authorization when needed

Attend business development meetings at the facilities as needed

Participate in weekly census calls as needed

Maintain referral logs, and other reports as required

• RN or LPN with relevant care management/liaison experience preferred, but will consider a bachelor’s degree in a health related field with at least 3 years’ experience as a hospital liaison.
• Ability to communicate effectively, verbally and in writing, with all level of health care professionals and support staff
• Ability to maintain confidentiality of resident information in compliance with the prevailing legal requisites
• Experience with Microsoft Office and Excel software required
• Must have a valid Maryland Driver License, and be able to drive between hospital accounts

Equal Opportunity Employer 

FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.